Arhag Annual Report 2022

Resident Scrutiny Panel In addition to the two Committees, Arhag has established a Resident Scrutiny Panel to provide input to both Arhag’s Senior Management Team and the Arhag Board. It also offers opportunities for residents to be involved in activities designed to gather opinions or views. These include the use of surveys, conferences, open days, focus groups and other ‘market-testing’ methods. The Resident Scrutiny Panel meets regularly to take a good look at our services before telling us what they think, and how we could work better. The Panel has a direct link to the Arhag Board and scrutinises important issues such as complaints, rent arrears, budgets and the impact of the benefit changes. The programme of activities the Resident Scrutiny Panel is planning for 2022/23 is shown below: 38 ARHAG

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